Contacts Pro
Advanced customer data management for Shopify.
Live on Shopify App StoreWhat Contacts Pro does
Contacts Pro is a Shopify app that gives merchants a richer, more flexible view of every customer than the native Shopify customer screen. Instead of a flat list of names and orders, you get a full customer record with custom fields, store credit, login activity, marketing consent state, and an activity log — all kept in sync with Shopify in real time.
It is designed for stores that have outgrown Shopify's built-in customer tools but don't want the weight of a full external CRM. One install, one screen in your Shopify Admin, every contact in one place.
Core features
Store credit
Add or deduct store credit per customer, set expiration dates, optionally notify the customer, and keep a full transaction log.
Login tracking
Track every customer login on your storefront. See total logins, first login, last login, and an analytics dashboard with trends.
Custom fields
Birthdate, gender, job title, tax ID. Auto-configured on first use, visible in Shopify Admin, included in CSV exports.
Bulk operations
Delete, tag, or untag thousands of contacts in one go. Long-running jobs run in the background with a progress bar.
CSV import / export
Shopify-compatible CSV format. Large imports run in the background. Search-filtered exports give you a slice of data on demand.
Real-time Shopify sync
Customer updates, deletes, tag changes, and marketing consent changes in Shopify Admin appear in the app instantly.
Marketing consent
Email and SMS consent toggles per contact, synced two-way with Shopify. Included in CSV imports and exports.
GDPR compliant
Implements all Shopify mandatory GDPR webhooks: customer data request, customer redact, shop redact.
Who Contacts Pro is for
Merchants who:
- Need to store information about customers that Shopify doesn't track natively (tax IDs, birthdays, job titles, etc.).
- Want to give store credit without bolting on a separate loyalty platform.
- Want to understand customer engagement through login behaviour, not just orders.
- Do bulk customer operations (segmenting, tagging, importing from another store or CRM).
- Need a single, fast view of all customer fields without leaving Shopify Admin.
How it works
Install from the Shopify App Store. The app auto-configures sync and custom fields on first run — no setup steps. Open the app from your Shopify Admin and you're looking at every customer with everything Contacts Pro tracks. Changes made in the app push back to Shopify; changes made in Shopify Admin push forward to the app. No double-entry, no out-of-sync data.
Privacy and data
Contacts Pro processes only the customer data needed to provide its features. We do not sell, share, or repurpose your data. Customer data is deleted automatically within 30 days of uninstall (sooner on GDPR request). For full detail, see our Privacy Policy.
Documentation and support
The full FAQ is available at help.merchantry.dev/contacts-pro — 23 questions covering install, import/export, store credit, sync, GDPR, and more. For anything not covered there, email [email protected] and you'll get a real reply from someone on the team.